Last updated: May 2026 — James Wilson, Hearza
At Hearza (hearza.co.za), every casino review you read has been personally researched, tested, and written by James Wilson. We believe that honest, transparent, and thorough testing is the only way to give players the information they genuinely need. This page explains exactly how we evaluate online casinos, what criteria matter most, and how we ensure our ratings remain fully independent from the operators we review.
James Wilson is the author and owner of Hearza. With years of hands-on experience in the online gambling industry, James personally registers a real account, deposits real money, and plays through each casino before writing a single word of a review. This means every score, observation, and recommendation on this site is grounded in real, lived experience — not promotional material supplied by casino operators.
James holds no financial agreements, affiliate exclusivity deals, or editorial arrangements that would compromise the integrity of a review. Hearza operates independently, and no casino can pay to influence its rating or written assessment.
Every casino reviewed on Hearza goes through the same structured process before a final score is published. Here is how James approaches each evaluation:
Each casino receives a score out of 10. That score is calculated by combining results across six key criteria, each carrying a specific weighting that reflects its importance to the overall player experience.
| Criteria | Weighting | What We Assess |
|---|---|---|
| Licensing and Safety | 25% | Valid regulatory licences, SSL encryption, responsible gambling tools, and fair play certification |
| Bonuses and Promotions | 20% | Welcome offer value, wagering requirements, ongoing promotions, and clarity of terms |
| Game Selection | 20% | Volume and variety of games, quality of software providers, live casino offering, and game filtering tools |
| Payment Methods | 15% | Deposit and withdrawal options, processing times, fees, and minimum and maximum limits |
| Customer Support | 10% | Availability of support channels, response speed, accuracy of answers, and overall helpfulness |
| Mobile Experience | 10% | Mobile browser performance, app availability, load speed, and ease of navigation on smaller screens |
All Hearza casino ratings are expressed as a score out of 10. Here is what each range means in plain terms:
Independence is at the core of everything we publish at Hearza. While some review sites accept payment in exchange for higher scores or positive coverage, we do not. James Wilson funds his own testing process, and no casino operator has editorial input over any review published on this site.
Where Hearza earns revenue through referral commissions, this is disclosed clearly on relevant pages. Crucially, a commercial relationship with a casino never influences its score or the content of its review. A casino that pays a referral commission receives exactly the same rigorous scrutiny as one that does not.
We also update reviews regularly. If a casino changes its terms, introduces new payment restrictions, or receives regulatory action, the review is revisited and the score is adjusted accordingly. Our goal is always to reflect the current, real-world experience a player in GB would have if they signed up today.
Hearza was built in 2026 on a simple principle: players deserve honest information. Every review on this site is a product of genuine testing, transparent methodology, and editorial independence. If you ever have questions about how a casino was reviewed or scored, you are welcome to contact James Wilson directly through the contact page on hearza.co.za.